_edited.png)
Chic Locs Policy & Fees
Appointment Scheduling
Will offer online booking. Clients will also be able to book appointments before leaving your appointment. Online booking will open a month in advance. Please make sure you add any additional services such as shampoo or style if it is not included with service. If you do not see the style listed then, you will be required to send a photo of the style you are wanting. Any appointments booked before 9 a.m and after 5 p.m will now require an after-hour fee of $15 and you will have to book your appointment through your stylist. When arriving to appointment please park in back area on grass. If arrive to appointment early, please do not come inside more than 5 minutes sooner than scheduled appt time.
Tardiness
Clients are required to notify your stylist if they are going to be more than 5 minutes late for an appointment. Communication is key. If 30 mins late, may result in rescheduling your appointment if other clients are behind you. If needing to reschedule an additional $25 will be added to the rescheduled appointment. However, this can be avoided if no other client is behind you, which is not likely but can happen.
Cancellations
Clients are required to cancel/reschedule their appointment at least 24 hours in advance. A same day cancellation fee of $35 will be required to be paid before rescheduling your next appt. No call no show fee of $50 will be due BEFORE rescheduling appt. PLEASE be aware if you need to reschedule it could be a few weeks before getting back on schedule due to high demand. We reserve the right to refuse further service for reasons of frequent tardiness and/or frequent cancellations, any number of “no-shows,” and refusal to pay any fees owed. Clients MUST confirm appointments through booking site. If you do not receive confirmation after booking an appointment, please let me know. If you do not receive appointment confirmation prior to appointment, please contact me to verify your appointment. It is also your responsibility as a client to keep up with your appointment.